Before you press play

Set responsible gambling limits at Thrill Casino

Play only from 18+, and every Thrill Casino account carries five controls: deposit limits, loss limits, session reminders, self-exclusion and a cool-off.

Set a deposit limit

Licensed & auditedGaming Control Board Curaçao OGL/2007/7477/696, tested by Gaming Laboratories International, SIQ, and BMM Testlabs.

Protection, listed

What protects your play before it starts

Thrill Casino lists its safeguards plainly, so nothing about your limits is buried.

Minimum age18+

Licence and regulatorGaming Control Board Curaçao, OGL/2007/7477/696

National registerBetStop

National Gambling Helpline1800 858 858

Limit and exclusion help[email protected]

Control panel

Five settings that keep play in view

Use this list the moment you notice play has stopped feeling like entertainment.

Decided before, not after

A deposit limit caps what you move into the account over a set period, decided in advance. Switch it on before your first session.

Stop point, not a target

A loss limit ends play once net losses reach the number you set earlier. It suits anyone who wants a session with a fixed end.

How long have I played?

A session reminder nudges you at intervals you choose, so a short session does not stretch unplanned. Turn it on if time slips past you.

Should I step away?

Self-exclusion closes your account to play for a stretch you choose, and it is the firmest tool in the list. Choose it when limits keep slipping.

Distance with a way back

A cool-off pauses your account for a break you set, without the weight of full exclusion. Use it when you want distance but plan to return.

At the settings screen

From menu to confirmed in four steps

This block takes you from the settings menu to a confirmed cap, without the guesswork.

Limits page, not personal details

Open the settings area of your account from the profile menu. Check you are on the page listing limits, not personal details.

What is already switched on?

Find the limits section and look at every control it offers. Note which of them is already active before you change anything.

Pick your limit type

Decide whether you want to cap deposits, cap losses or cap session time. Pick the one that matches the habit you want to change.

Is my limit saved?

Confirm the setting and read the message that follows. Saved limits then appear in your account overview, ready to review any time.

Get your evenings back

Your account shows session length, so a pattern becomes visible before money is gone. Catching it early is far easier than repairing it, and a deposit limit or a short pause is the first step.

Any one of these is reason enough to slow down and look at your account.

Chasing a loss with a larger deposit
Spending longer than you planned, again
Borrowing or using bill money to play
Keeping your play quiet from family
Thinking about the next session while at work
Playing to change how you feel
Skipping sleep or meals to keep playing

Three ways to get help

Who will listen to me in Australia?

These services cost nothing and keep your details private, so asking is the only step you take.

National Gambling Helpline

Players and relatives can chat or email a counsellor at any hour, any day, at no cost and in confidence; self-help tools and local services are offered too. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings run across the country, where people who gamble and their relatives sit with others facing the same thing and share what has worked. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt, by phone on weekdays during business hours, for players and for relatives carrying the household bills. ndh.org.au

Control over when you come back

Short break, clean cut. A cool-off closes your account for a set stretch of hours or days. You start it in your account settings, beside the other controls, and cannot log in until the stretch you chose ends.

A door that stays closed. Self-exclusion in your account shuts access for a long stretch rather than a day. It is set in your account settings and cannot be undone early, so the decision holds even on a night you regret it.

Run by ACMA, open to all. BetStop is the national self-exclusion register, run by the Australian Government through ACMA. Signing up takes about five minutes, lasts at least three months, can run for life and cannot be shortened; you may nominate a support person. betstop.gov.au

Account protection

Two ways to stop, one place to look

Use this when a limit, a pause or an exclusion is on your mind.

Can I set deposit limits from my phone?+

Yes. The account section is the same on a phone as on a desktop, so deposit limits, loss limits and session reminders sit in the same place. Open your account menu, choose the limits screen and save your choice before you start playing.

What does a cool-off actually change on my account?+

A cool-off puts a break on your play for the period you choose, while your balance and history stay in place. When it ends, the account is open again and you decide whether to return.

Does self-exclusion here also block my other betting accounts?+

No, a self-exclusion set in this account applies to this account alone and does not reach the rest of the market. BetStop, the national register run by the Australian Government, is the step that covers licensed online and phone wagering providers, where registered people cannot bet, open accounts or receive marketing.

Who do I contact to close my account for good?+

Permanent closure runs through the support team, who can be reached at [email protected]. Send the request from your registered email address so they can confirm the account belongs to you, and expect the login to stop working.

Does an exclusion have to run to the end of its period?+

An exclusion lasts the whole period you selected, and support cannot reopen the account sooner. That is the point of it: the decision is made while you are thinking clearly, not on a difficult evening.

Where do I change a limit I set earlier?+

Adjustments are made in the same limits screen where the original figure was set. Your choice is then saved to the account and shown on the limits page alongside the other controls, so nothing is hidden from you.